Aktana, Inc., the leader in intelligent customer engagement for the global life sciences industry, announces the acquisition of Tact.ai’s field engagement and conversational AI technology. The addition extends Aktana’s leadership in field intelligence by delivering several new capabilities frequently requested by commercial and medical leaders overseeing omnichannel programs. “Tact.ai set out to build human-friendly technology that connects life science companies and their customers, to help patients who can’t wait,” said Chuck Ganapathi, CEO, Tact.ai. “Critical to that mission is a system of intelligence that fuels every interaction. As the pioneer of this category and with Tact.ai’s technology, Aktana is now even better positioned to lead this journey toward the future of customer engagement.”
Read the full article: Aktana Acquires Tact.ai’s Field Engagement and Conversational AI Technology //
Source: https://www.businesswire.com/news/home/20231101732293/en/Aktana-Acquires-Tact.ai%E2%80%99s-Field-Engagement-and-Conversational-AI-Technology