There’s a widening chasm in the healthcare workforce: Physicians at practices owned by or serving hospitals and healthcare systems are almost three times more likely to be dissatisfied than those at practices owned by physicians. Since 2017, the Net Promoter Score℠—a measure of employees’ likelihood to recommend their employer—at US health-system-led organizations has been 25 to 40 points lower than at physician-led ones, according to Bain’s Frontline of Healthcare Survey. As healthcare has moved toward a system-led approach, many practices seem to have lost the secret sauce of the original physician practice model. Now, they are at high risk of losing unhappy physicians.
Read the full article: Bain: Boosting Physician Satisfaction – Lessons from Physician-Owned Practices //
Source: https://www.bain.com/insights/boosting-physician-satisfaction-lessons-from-physician-owned-practices/