As 2025 unfolds, providers and payers are navigating different macro pressures, but technology leaders in these organizations share the same imperative: Deploy tech to improve profit margins. Providers, while past the volatile staffing swings of the Covid-19 era, still face structural workforce shortages. They also must contend with top-line pressures from rising uninsured patient volume and more assertive utilization management—along with payment integrity actions from payers. Payers, meanwhile, are managing rising medical loss ratios and utilization while contending with heightened scrutiny around risk adjustment. Bain & Company and KLAS’s survey of 228 US healthcare executives provides a current view of where dollars are going and why.
Read the full article: Bain: Healthcare IT Investment – AI Moves from Pilot to Production //
Source: https://www.bain.com/insights/healthcare-it-investment-ai-moves-from-pilot-to-production/