As hospitals and health systems look to foster a more patient-centered approach to healthcare delivery, they are increasing their partnerships with retailers like Walgreens, Amazon and Walmart. Retail disruptors often excel in delivering customer-centric experiences. Sara Vaezy, executive vice president and chief digital officer of Renton, Wash.-based Providence, told Becker’s that companies like Amazon have done really well at connecting buyers and sellers, something the healthcare industry can also model.
Read the full article: Health Systems Look to Emulate a ‘Retail Health’ Environment //
Source: https://www.beckershospitalreview.com/healthcare-information-technology/health-systems-look-to-emulate-a-retail-health-environment.html