Primary Care Goes up against the Healthcare Disruptors

The future of primary care and how retailers are disrupting the traditional experience was the focus of a fireside chat between Dr. Amy Compton-Phillips, chief physician executive at Press Ganey and Sashi Moodley, chief medical officer at Walgreens. Phillips, former president of Clinical Care for Providence St. Joseph Health, drilled down on the difference between traditional primary care providers and what retailers such as Walgreens offer to patients during the session, “How healthcare disruptors are Changing the Landscape.” Moodley said he envisions a future in which Walgreens customers who use its healthcare clinics and MedExpress urgent care centers in Arkansas, Delaware, Maryland, Massachusetts, Minnesota, Pennsylvania, Texas, Virginia and West Virginia, will become more lifelong patients.

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