Voicegain, a leader in AI Voice Agents and Infrastructure, announces the acquisition of TrampolineAI, a venture-backed healthcare payer-focused Contact Center AI company whose products supports thousands of member interactions. The acquisition unifies Voicegain’s AI Voice Agent automation with Trampoline’s real-time agent assistance and Auto QA capabilities, enabling healthcare payers to optimize their entire contact center operation—from fully automated interactions to AI-enhanced human agent support.
Read the full article: Voicegain Acquires TrampolineAI to Deliver End-to-End Contact Center AI for Healthcare Payers //
Source: https://www.prweb.com/releases/voicegain-acquires-trampolineai-to-deliver-end-to-end-contact-center-ai-for-healthcare-payers-302653539.html