The future of healthcare will look a lot more like retail with customer experience coming first and artificial intelligence (AI) playing a larger role in that transformation. These were among the takeaways from a series of discussions during the CNBC Healthy Returns 2023 Summit, as leaders from healthcare, Big Tech and the investment world discussed how the consumerization of healthcare and applications of AI will transform healthcare as we know it, in some cases on a time horizon of as little as three years. Amazon Clinic Chief Medical Officer and General Manager Dr. Nworah Ayogu said during his segment that one reason many people are not receiving needed care is access, which Amazon is addressing with acquisitions like One Medical and its expanding network of retail clinics.
Read the full article: Amazon Clinic Chief Sees Intersection of Retail and Healthcare as Experts Debate AI Outlook //
Source: https://www.pymnts.com/healthcare/2023/amazon-clinic-chief-sees-intersection-of-retail-and-healthcare-as-experts-debate-ai-outlook