An insurer the size of UnitedHealthcare has a treasure trove of data, and that’s one of the driving factors in the insurance giant’s approach to artificial intelligence. Craig Kurtzweil, chief data and analytics officer for UnitedHealthcare’s commercial business, told Fierce Healthcare in an interview that between member claims, information flowing through its call centers and interactions through its digital member experience, data are the connective tissue for much of its work. “Across the board, there’s data pulsing,” Kurtzweil said. “It’s the engine that drives a lot of the work we do as a company, and the new versions of technology, AI and so on just have a tremendous opportunity for us to make some pretty significant improvements to a bunch of different areas.”
Read the full article: A Look at How UnitedHealthcare Is Developing, Deploying AI Solutions //
Source: https://www.fiercehealthcare.com/payers/look-how-unitedhealthcare-developing-deploying-ai-solutions