PCPs face growing administrative burden owing to complex insurance rules, implementation of value-based payment, poor usability of electronic health record (EHR) systems, and an overload of care quality measures. Chronic underinvestment in primary care, meanwhile, has made it harder for PCPs to hire support staff. Streamlining documentation, simplifying regulations, improving EHR usability, and reducing inbox overload could greatly ease this workload. Embedding forms in EHRs, easing prior authorizations, and refining value-based care metrics could help as well. Artificial intelligence, if deployed carefully, also could potentially ease burden.
Read the full article: Administrative Burden in Primary Care: Causes and Potential Solutions //
Source: https://www.commonwealthfund.org/publications/issue-briefs/2025/oct/administrative-burden-primary-care-causes-potential-solutions