America’s big drugstore chains are facing long lines, burned-out pharmacy staff and massive cutbacks, including the closure of hundreds of stores. At the same time, they’re determined to right the ship by transforming themselves into hubs for care that draw in customers by going far beyond their traditional role of dispensing drugs. The retail pharmacies are making huge investments in providing more and more health care services, all while contending with growing competition from other retail giants and digital upstarts like Mark Cuban’s drug company. But it’s not clear when these efforts to “transform” how health services are provided will pay off for the companies, or if they will meaningfully lower costs for consumers or make it less frustrating to access care. And the companies have even scaled back some efforts amid financial pressure.
Read the full article: Beleaguered Pharmacies Chart a Risky Transformation //
Source: https://www.axios.com/2023/12/12/pharmacy-drug-store-cvs-wallgreens-rite-aid-transform-rebrand