Big Retailers Are Staking Their Futures on Healthcare

From drugstore chains like CVS Health to big-box stores like Walmart, retailers have been elbowing their way into healthcare delivery for more than a decade, pushing retail health clinics as a low-cost alternative to traditional care settings. As retailers tap into the growing demand for convenient, consumer-centric care, data show their efforts are paying off: Over the last five years, the use of retail medical clinics grew 200%. This was more than urgent care centers, emergency rooms, and primary care offices. More than 1,700 active retail clinics dot the country. Big chains like CVS Health, Kroger Health, and Walgreens hold the reins over most retail clinics. Health systems, hospitals, and physician groups are also dipping their toes into the retail clinic pool, either by partnering with existing chains or taking over ownership.

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