Healthcare remains among the most paper-based industries in America, which means stakeholders from patients to providers to payers are missing out on digital efficiencies. Probing the intractable use of paper and steps required to change it, PYMNTS’ Karen Webster was joined by Bank of America (BoA) Managing Director, Co-Head Global Commercial Banking Sue Caras; Kaiser Permanente Vice President and Assistant Treasurer, Cash Management Sheila Stephens; and Cigna Treasury Managing Director and Assistant Treasurer Scott Lambert.
Read the full article: How Big Healthcare Players Are Rewriting the Consumer Payments Playbook //
Source: https://www.pymnts.com/healthcare/2023/how-big-healthcare-players-are-rewriting-the-consumer-payments-playbook