Press Ganey Forsta, a leading provider of experience measurement, data analytics, and insights, announces it is acquiring InMoment, a customer experience technology company with deep expertise in AI, natural language processing, and cross-industry solutions. United by a shared purpose—helping organizations create better experiences and stronger outcomes—the two companies will combine their capabilities to deliver the most advanced experience technology, connecting employee, customer, and operational data to turn insights into action.
Read the full article: Press Ganey Forsta Acquires InMoment, Accelerating AI Innovation in Customer Experience and Expanding Cross-Industry Expertise //
Source: https://www.businesswire.com/news/home/20250514662998/en/Press-Ganey-Forsta-Acquires-InMoment-Accelerating-AI-Innovation-in-Customer-Experience-and-Expanding-Cross-Industry-Expertise