SuperDial, a voice AI company that automates phone calls for healthcare organizations, has acquired MajorBoost, a fellow innovator that has developed an AI-powered system to automate the process of waiting on hold and navigating insurance companies’ Interactive Voice Response (IVR) phone trees. This acquisition augments SuperDial’s existing capabilities in automated dialing, IVR and hold navigation, and collecting information over the phone from live representatives. With this acquisition, SuperDial will be well-positioned to address the growing demand for automation in healthcare, an industry that is rapidly adopting AI agents to complete time-consuming tasks.
Read the full article: SuperDial Acquires MajorBoost to Expand Voice AI Capabilities for US Healthcare Organizations //
Source: https://www.globenewswire.com/news-release/2025/01/13/3008657/0/en/SuperDial-acquires-MajorBoost-to-expand-voice-AI-capabilities-for-US-healthcare-organizations.html