Amazon is betting big on its pharmacy arm, with the retail giant aiming to bring its focus on ease of use for consumers to the prescription drug space. The company first unveiled Amazon Pharmacy in late 2020 on the heels of its 2018 acquisition of online pharmacy PillPack. John Love, president of Amazon Pharmacy, told Fierce Healthcare in an interview at AHIP last month that its home delivery model is centered around addressing access and affordability in tandem. When it launched, Amazon Pharmacy initially focused on mostly medications for chronic conditions, aligning with PillPack’s strengths. It has since expanded that scope as it invests in physical sites and new capabilities around logistics.
Read the full article: As Brick-and-Mortar Drugstores Struggle, Amazon Doubles Down on Revamping the Pharmacy Experience //
Source: https://www.fiercehealthcare.com/retail/ahip-2024-how-amazon-pharmacy-building-convenient-customer-experience